BTS
Marketing & Growth Consulting

Turn market opportunity into a disciplined growth system.

We help organisations understand their market, sharpen their value, reach the right audiences and measure what drives response, adoption and growth.

The challenge

What we usually find

Marketing activity can be busy without being effective. Audiences are poorly defined, messaging is generic, campaigns are disconnected and results are difficult to explain. We create focus — from market insight and positioning to execution and performance measurement.

How we help

The work itself

  • Assess the market, customer needs, competitors and growth opportunities.
  • Clarify target segments, positioning and value propositions.
  • Design practical go-to-market, channel and campaign plans.
  • Align marketing with sales, service delivery and customer experience.
  • Build measurement frameworks and dashboards around meaningful outcomes.

Where the margin was going

One trading year across all 22 stores, as a share of total stock loss.

Cages short between the depot and the store38% of loss

Never proven at either end, so never recovered from anyone.

Theft from the shelf31% of loss
Counted wrong at stocktake19% of loss

Two closed nights per store, and the count still disagreed with the system.

Damage and expiry written off informally12% of loss

Under a third of the loss was actually theft. The rest was measurement — and measurement problems are cheaper to fix than people problems.

Illustrative scenario
Typical deliverables

What you are left holding.

Market and customer insight report

Brand positioning and message framework

Go-to-market plan

Campaign calendar and channel plan

Marketing performance scorecard

Create a clearer path from attention to action.

Tell us what is happening now and what needs to be true in six months. We will shape a practical scope around it.

Discuss your growth agenda