BTS
Technology & Digital Transformation Consulting

Use technology to simplify the business — and see it more clearly.

We connect technology decisions to real management and operational needs, helping organisations automate work, improve reporting and create a reliable view of performance.

The challenge

What we usually find

Technology projects underperform when the business problem is unclear, processes are left unchanged or users are not supported through adoption. We begin with the work, the decisions and the outcomes — then define the technology required to enable them.

How we help

The work itself

  • Assess digital maturity, pain points and transformation priorities.
  • Build a phased roadmap linked to business value and delivery capacity.
  • Define requirements for automation, platforms, dashboards and reporting.
  • Support solution selection, implementation governance and vendor coordination.
  • Prepare users, track adoption and measure realised benefits.

The depot-to-shelf workflow

The single change that recovered the most margin: making a cage account for itself.

1
Cage is loaded and sealed at the depot

Contents written to the cage tag as it passes the dock portal. No paperwork, no counting.

Depot pickerUHF cage tagAutomatic
2
Cage passes the depot dock portal

Departure time and contents recorded automatically as the cage rolls through the door.

No staff involvementDoorway reader portalAutomatic
3
Cage arrives at the store goods-in door

Arrival read happens as it comes through, before anyone signs anything.

No staff involvementDoorway reader portalAutomatic
If the contents differ from departureA discrepancy is raised at that moment, with a departure time, an arrival time and a vehicle. Previously this was a monthly argument with no evidence.
4
Goods received are photographed and confirmed

A photograph attached to the receipt, so a disputed load has evidence rather than opinion.

Goods-in staffPhoto validation
5
Stock moves to the shelf and the count updates

The stock figure reflects what physically arrived, not what the delivery note claimed.

Shelf staffStock system
6
Category counts run during trading hours

A handheld reader counts a category in minutes. Stores stopped closing to count.

Store teamHandheld UHF reader
If the count disagrees with the systemThe gap is investigated the same day, while the cause is still recent enough to find.
Illustrative scenario

The technology, in plain words

Nothing exotic. The value is in reading things automatically instead of by hand.

UHF RFID tagsLong-range tags, readable several metres away and hundreds at a time. This is what turns a search into a walk.All fixed assets
On-metal tagsA tag built to work when stuck to metal, which ordinary tags cannot do. Banks are full of metal.ATMs, servers, safes, generators
Handheld readersA staff member walks through a room and the register updates itself.Branch verification
Doorway reader portalsFixed readers either side of a door that record every tagged item going out and coming back, without anyone doing anything.Back doors and the loading bay
Facial recognitionConfirms the person, not the card. Removes the borrowed-badge problem entirely.Server rooms and vaults
Fingerprint recognitionUsed where a deliberate, witnessed action matters more than speed.Supervisor overrides at the till
Photo validation and instant badgingVisitor photographed, checked, and issued an encoded badge that expires the same day.Reception
Illustrative scenario
Typical deliverables

What you are left holding.

Digital-transformation roadmap

Business requirements and solution blueprint

Automation opportunity register

Dashboard and management-information design

Implementation governance and change plan

Make every technology investment answer a business need.

Tell us what is happening now and what needs to be true in six months. We will shape a practical scope around it.

Plan your digital transformation