BTS
Case studies

Three organisations, three different problems, one way of working.

Each of these is a worked scenario: what we would find, what we would put in, what would change and what every piece of technology is actually for. The organisations are invented so that we can show the detail openly — the capability behind them is not.

By sector

What the work looks like in three industries.

A state university

Higher Education

Registration cut from 14 days to 3, and an asset register that is finally true.

A university where every department held its own version of the student, and nobody could say where the laboratory equipment was.

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A commercial bank

Banking

A fixed-asset audit that took three weeks now takes two days.

A bank that could account for every naira and not for its own equipment, and could not prove who had entered the server room.

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A supermarket chain

Retail

Stock counts fell from two closed nights to three hours, and shrinkage halved.

A grocery chain losing margin in three places at once — the shelf, the delivery cage and the till — and unable to prove which.

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By kind of organisation

And in three kinds of organisation.

A state ministry

Public Sector

Certificates in eleven days instead of three months, and a file that can be found.

A ministry where the process was never the problem people thought it was — and where the paper file itself kept disappearing.

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A distribution business

Large Enterprise

On-time delivery from 71% to 94%, without buying a single extra truck.

An enterprise where every department hit its own targets and the customer still waited — because nobody owned the space between them.

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An owner-led business

Small & Medium Business

The owner stopped being the bottleneck, and the business kept growing without him in every room.

A business that had outgrown the way it was run — where every decision still went through one person, and the numbers arrived far too late to act on.

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Why invented clients

We would rather show the working than name-drop.

A real case study is constrained by what a client will let you say. Usually that leaves a logo, a percentage and no explanation of how it was done.

These are written the other way round. The organisations are fictional, which means we can show the whole diagnosis, the order the work was done in and what each piece of technology contributes — including where a simpler option would have been the right one.

Every figure on these pages is illustrative and labelled as such. When we have client results we are permitted to publish, they will appear here alongside them, clearly marked as real.

Your organisation is not on this page. That is rather the point.

Bring us the problem in your own words and we will tell you where we would start.

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